For cleaners and managers
Found a leak? Text these five things
You are in the unit and the host is not. Send these to (850) 555-0103 and we handle the rest.
- 01
Step 1: The unit name
The name the host uses, or the address and unit number.
- 02
Step 2: A photo of the problem
Wide enough to show where it is, close enough to show what it is.
- 03
Step 3: A photo of the nearest shutoff
Under the sink, behind the toilet or at the heater. Do not force a stuck valve.
- 04
Step 4: The next check-in
The day and the hour, so we know how long the window is.
- 05
Step 5: Who we text back
You, the host, or both.
Then
You don't open an account or pay
We text the visit window to the host or landlord and, if you want, to you. The host approves the price. You find out when to come back.
Billed to the host or landlord
A photo record when we leave
No app, no sign-in

Save the text line
One number for every unit in the crew's route, answered daily 7 a.m. – 8 p.m.